Frequently Asked Questions
Q: What type of water is AquaVive?
AquaVive is purified bottled water, treated using advanced filtration methods to ensure high quality, safety, and a refreshing taste.
Q: Is AquaVive suitable for daily consumption?
Yes. AquaVive water is safe and suitable for everyday hydration for the whole family.
Q: What bottle sizes do you offer?
AquaVive is available in multiple bottle sizes to suit personal, household, and bulk needs. Available sizes are clearly displayed on each product page.
Q: Do you deliver nationwide in South Africa?
Yes. We offer nationwide delivery across South Africa using trusted courier partners.
Q: How long does delivery take?
Delivery typically takes:
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2–4 business days in major metropolitan areas
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3–7 business days in regional or outlying areas
Delivery times may vary depending on location and order volume.
Q: Do you offer bulk or corporate orders?
Yes. We cater for bulk, corporate, hospitality, and event orders. Please contact us directly to discuss customised pricing and delivery options.
Q: How should AquaVive water be stored?
Store AquaVive bottled water in a cool, dry place, away from direct sunlight and strong odours.
Q: Can I cancel or return my order?
If you need to cancel or have an issue with your order, please contact our customer care team as soon as possible. Returns and refunds are handled in line with our Returns Policy and applicable consumer protection laws.
Q: How can I contact AquaVive?
You can reach us via:
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📧 info@aquavive.co.za
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📞 +27 75 202 8989
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Monday – Friday: 8:30am – 5:00pm